Join the google group and post your questions.
If you would like to report a bug, please do so here, make sure to include your error logs:
Error log locations:
- Windows Vista/7/2008
- “%APPDATA%\Seven Update” or c:\users\username\appdata\Seven Update
- Windows XP/2003
- “%APPDATA%\Seven Update” or c:\Documents and Settings\username\Application Data\Seven Update